Management it is said, is the art of getting people to willing do what you want them to do. Easy to say… tough to achieve. During the many twists and turns of my career, I have sought to study and learn as much as possible — tactically, strategically and psychologically — so I could excel …
Read MoreMy Love/Hate Relationship With HR 0
Sometimes, I think I have a love / hate relationship with HR. I love HR because people are at the center of the retail success model. I get frustrated with HR because of all of the empowerment, enabling, engagement and “buy-in” happy words that come out of HR brain rooms. So, I mostly love HR, …
Read MoreBackdoor Receiving Is A Cornerstone Business Function 0
Backdoor receiving is a cornerstone business function that must include consistent and disciplined shrink loss control and store operations practices. Every supermarket has supplier groups delivering goods that must be received. These include: the main or central wholesaler that supplies the majority of product needs, secondary suppliers and Direct Store Delivery (DSD) vendor companies that …
Read MoreHow Great Leaders Inspire and Transform 0
20 years ago, after 15 years in Corporate Operations management and before I created ShrinkTrax and founded Trax Retail Solutions and the National Supermarket Retail Research Group, I found myself frustrated with the many seemingly intelligent people all trying to demonstrate their intellect by coining new phrases and esoteric methods. So I launched a lecture …
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6 Mistakes to Avoid in
YOUR War on Shrink
0
1. Get Out of Your Box. Reset, Refocus, Lead and Prepare for Change. Simple rule: you cannot continue doing what you have been doing and get a significantly bigger or better result. Leadership demands a vision of a more profitable future, a bias for action and a general intolerance for “average” or mediocre improvement. To …
Read MoreTime To Get Your Stock Levels In Line and Overall Inventory Under Control 0
In the wake of the holiday business, January becomes a critical time to get stock levels in line and overall Inventory under Control. The 2012 National Supermarket Shrink Survey states there exists a clear thread of practices associated with the control of inventory, inventory turnover and inventory management with resulting shrink loss levels. Top performing …
Read More‘Tis the season to steal 0
By SARAH SKIDMORE, AP Retail Writer – 3 days ago More than spirits are being lifted this holiday season. During the four weeks leading up to Christmas this year, an estimated $1.8 billion in merchandise will be shoplifted from U.S. retailers, according to The Global Retail Theft Barometer, a survey of retailers worldwide. That’s up …
Read MoreTime to Review Back Door Control and Receiving Standards 0
Shrink historically goes up 17+% during the holidays and with the increase in Receiving activity due to the holidays, now is a GREAT time to review back door control and receiving standards. Receiving errors, theft, misdeeds and inefficiencies accounted for 7% of the total store shrink in the average respondent supermarket for a loss of …
Read MoreSTOP THE SHRINK 2012 WEBINAR 0
Causes & Cures for Store Shrink From The National Supermarket Research Group 2012 National Supermarket Shrink Survey. Tuesday, Wednesday or Thursday (11/22, 11/23, 11/24) this week at 10 am or 3pm Register now at http://ez.com/shrinkcontrol
Read More6 Trends in Loss Prevention and Store Operations Control for 2012 0
The following trends come from 3 primary sources. (1) The 2012 National Supermarket Shrink Survey, (2) Supermarket Executive Interviews by The Retail Control Group, and (3) 36 Store-level “Causes & Cures” Profit Audits conducted in 2010-2011. Trend #1 – Theft. Theft is always a topic of concern when it comes to shrink, with 29% of …
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