Services Available From
The Retail Control Group

The Total Store Manager Difference

The Retail Control Group is dedicated to your success and profit growth through an exciting new program that has met with rave reviews over the past few months. The program is called the Total Store Manager™ (TSM).

This program is targeted and direct…focused on specific goals and achievement milestones…and driven by an unwavering determination to help you succeed at building added profits.

Here’s how we do what we do...

• WE ENGAGE! We are not the typical “blow-in, blow-out” consultants. We dig deep to carefully audit your practices, assess your points of loss and then work hard to get inside your business, where we can help you grow.
  
  
• WE TEACH! We teach companies and their Managers how to FOCUS and run more profitable stores through the implementation of smarter, proven store operations and shrink control best practices. Here’s how:
  
  TSM Training will cause a positive shift in your store operations and shrink control paradigm that will improve your profit-focus, and help your Managers develop clear operating standards and higher goal expectations.
  
  TSM will create smarter store teams who are more fully engaged in building short and long term profit.
  
  TSM will reduce your known and unknown shrink by 10-28% in just 12 weeks…add positive cash flow, and measurably grow your profit.
  
  
• WE EXCITE! TSM will excite your managers and store teams, improve performance and morale, and promote company and team success.
  
  
• WE IMPROVE! TSM drives improvements in store conditions…customer service and satisfaction…and yes…sales.

The Total Store Manager Program will empower your Managers with a bold, fresh vision of who they are and what they can achieve…

In Summary – Your Retail Control Group Team has five vital areas of FOCUS:

• Reducing your store shrink: We will work with you to reduce your store shrink by 10-28% and significantly improve your cash flow in just 12 short weeks.
• Increasing your company cash flow: We will guide you through establishing a positive platform that will improve your Year-Over-Year sales performance.
• Enhancing your store team productivity: We will teach you new ways to work smarter and achieve more with less.
• Boosting your Company & Store Team morale: We’ll will show you how to breed higher store-wide morale through successful shrink control and store operations.
• Building your stores’ profits: The proven bottom line result of successful TSM implementation is profit!

The Retail Control Group helps companies develop Total Store Managers who are armed with knowledge and infused with the focus, passion and dedication to grow sales and bottom line profits by making sound business decisions and implementing proven effective shrink reduction methods and Best Practices.

With Total Store Manager you will create and cause Store Manager HEROES.

AUDITING SERVICES

Our staff of certified internal auditors and store operations / loss prevention experts stand ready to assess your current practices and controls. We’ll help you determine where your current profit leaks are, which of your practices are good and which need fixed…and then offer specific recommendations to correct your shrink loss and improve your productivity and profit. If you’re not satisfied with your current shrink loss control results, let the experts at The Retail Control Group help you improve those results…promptly and effectively!

We offer end-to-end or targeted AUDIT solutions that will correct those losses and improve your profits.

TRAINING SERVICES

The Retail Control Group trains Store Managers, District Managers and Supervisors how to achieve higher levels of profit performance. By training your team to work smarter and use proven, pre-emptive loss prevention Best Practices and technologies to run your stores more efficiently, we will add knowledge and focus to your operational processes and controls.

While we list 11 Manager and Executive Training Programs, all of our curricula are customized to meet your unique needs based on your company’s culture, organizational structure and interests.

Call 602-448-8500 – to tell us how we can help
CLICK HERE - to see a complete list of our Training Programs

YOUR LOSS PREVENTION OUTSOURCING ALTERNATIVE

Most companies recognize that they have Shrink problems…and have good intentions as they work diligently to solve their Loss Prevention challenges.

Unfortunately, many of them also continue to do the same old things they’ve always done…continuing to hope for a new or better results. As you can probably guess, this approach just doesn’t work.

In today’s competitive market, you need productive ideas, disciplined implementation and a continuous learning environment to tackle your problems effectively.

WE CAN HELP… At The Retail Control Group, we are experts in helping companies learn, grow and change. We help executive teams that may be strapped for internal resources to execute new, fresh and bold Loss Prevention and Store Operations control programs. If outsourcing all or part of your Loss Prevention Program seems to be a smart initiative, let us help YOU.

EXECUTIVE ADVISORY

All GREAT plans begin with a well-conceived executive vision and strategy. Then, that vision is brought to life with the implementation of tactical tools and practices used by Managers and Supervisors. At The Retail Control Group, we’ve worked with dozens of companies (and at all levels within those organizations) to help them establish bold, fresh, practical visions…with related tactical practices that ensured their achievement.

There are many tough questions to answer…what and how to audit…exactly what training is needed…which employees are productive and which may need new practices…which practices and which technologies to implement for optimal impact and how and when to implement them. All of these are challenging questions and are often the make or break decisions for your loss control and profit realization objectives.

At The Retail Control Group, we work closely with your Executive Teams to help you craft real, progressive, practical and cost-effective plans that will lead you to achieve measurable and lasting payback and ROI on your efforts and investments.

Call (602)448-8500 to request information